Role
UX Research and Design Intern
Timeline
Jun- Sept 2025
Team
1 UX Intern, Product Designer, PM
Amazon Finance, Int Product teams
Summary and Impact
UX Research and Design Intern on Amazon's FinTech UX team, owning three studies across automation, search and filtering, and tax reporting usability
Shaped a unified search and filtering framework for Amazon's FinTech design system, improving navigation for internal accounting teams
Gained L7 visibility, influencing the 2025 FinTech design system roadmap
Simplified accounting workflows and improved automation through research-backed recommendations adopted by senior stakeholders
Learning and Takeaways
Good research drives good design
Integrating research from day one helped PMs and designers empathize with users and make informed decisions rather than just visual updates.
Collaboration through curiosity
Talking with designers, researchers, and PMs across orgs helped me ask sharper questions and design smarter solutions.
Ownership in ambiguity
I learned to define scope, identify high-impact projects, and turn unclear goals into structured, actionable design directions.
Storytelling for alignment
Framing findings through clear stories helped teams connect with pain points, align on priorities, and act on research insights.
If you would like to learn more about my internship projects feel free to email me at divya.mavin2@gmail.com !