Redefining Amazon Enterprise Accounting and Tax UX
Redesigning how accounting teams build, automate, and navigate financial workflows by improving system usability, making complex enterprise tools faster and more intuitive.
Role
UX Research and Design Intern
Timeline
Jun- Sept 2025
Team
1 UX Intern, Product Designer, PM
Amazon Finance, Int Product teams
Summary and Impact
I worked at Amazon as a UX Research and Design Intern on the FinTech UX team, leading and owning three core studies focused on workflow automation, internal design system search and filtering, and tax reporting usability
Shaped a unified search and filtering framework for Amazon’s Finance Technology design system, enhancing navigation for internal accounting teams
Achieved L7 visibility, influencing the 2025 FinTech design system roadmap
Simplified accounting workflows and boosted automation effectiveness through actionable, research-backed recommendations adopted by senior design stakeholders
Learning and Takeaways
Good research drives good design
Integrating research from day one helped PMs and designers empathize with users and make informed decisions rather than just visual updates.
Collaboration through curiosity
Talking with designers, researchers, and PMs across orgs helped me ask sharper questions and design smarter solutions.
Ownership in ambiguity
I learned to define scope, identify high-impact projects, and turn unclear goals into structured, actionable design directions.
Storytelling for alignment
Framing findings through clear stories helped teams connect with pain points, align on priorities, and act on research insights.
If you have any questions or would like to learn more about my internship projects feel free to email me at divya.mavin2@gmail.com !
Designing with purpose.
divya.mavin2@gmail.com
Somewhere between San Francisco - Seattle - NYC
© Designed by Divya- Built with intent. 2025
